Shipping & Returns
Shipping
Australia
- Australia Shipping on orders under $50 is $9.90.
- Australia Shipping on orders over $50 is FREE.
New Zealand
- New Zealand Shipping on Orders under $100 is $18.00.
- New Zealand Shipping on Orders over $100 is FREE.
We will endeavour to send your order to you within 5-7 business days of making your purchase via Australia Post.
International
At present we are not shipping orders overseas due to current logistics and shipping issues. We do apologise for this inconvenience.
At present you can purchase 1000Hour from USA Distributor, Pretty Woman.
Returns
If you have mistakenly purchased the wrong product, Chemcorp will gladly give you a full refund within 7 days of purchase. Unfortunately, we are unable to offer refunds for any opened products.
Please contact our customer service team via the contact us page for details on how to return the product or to obtain details on how to make a claim for refund.
The customer is responsible for any shipping charges on returned goods unless the item(s) being returned are as a result of an error on behalf of Chemcorp International Pty Ltd.
All claims are individually assessed and all approved returns are credited back to the original credit card / paypal account used to make the purchase.
We do not offer product exchanges, only refunds. Therefore, all approved returns are firstly refunded and then a new order is created.